Tag Archives: ecommerce

Amazon Review Policy: can anyone help?

I wrote a 2-star review of a book on Amazon on Saturday; it isn’t there any more. I noticed over the weekend that it was getting a surprising number of people ticking the “this review was not helpful” box.

My question is, if a review gets more than a certain number of these ticks, is it automatically deleted? If it is, then the system is open to massive abuse by publishers seeking to censor an inconvenient review. Even without this kill policy, allowing reviews to be ordered in terms of which are the most “helpful” can be gamed by a publisher.

I couldn’t find anything about this on the Amazon website – does anyone know the policy?